Supercharging the Human Touch: Our AI Workshop with Barphone
During National Customer Service Week, we partnered with the team at Barphone for a deep dive into Artificial Intelligence. The goal was to move beyond the hype and explore how AI is revolutionizing customer and employee experiences, strengthening business strategy, and boosting productivity. We began by addressing the most common question in the room: “Will AI take my job?” Our …
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AI-Powered Workflows: A Guide to Making Your Teams Three Times More Effective
Business owners and executives know that increasing productivity is the primary path to growth. But while this potential exists, most teams are struggling to become more efficient without increasing costs. Why is this? The answer is simple: their processes are holding them back. This is where AI-powered workflows come in. These are not just new tools, but a new, strategic …
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Prompting is the New Language of ROI: How to Turn Your AI Investment into Measurable Profit
Artificial Intelligence has become central to modern business strategy. But while AI promises enormous potential, most businesses aren’t seeing the results they want. Why? The answer is simple: they aren’t using it correctly. This is where prompting comes in. It’s the strategic “language” we use to guide AI toward desired outcomes and turn knowledge into measurable profits. In short, it’s …
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Why 90% of CFOs Get AI ROI Wrong and the Correct Method of Measurement
Artificial Intelligence (AI) has become a powerful force in the strategy of most businesses, promising to improve efficiency, reduce costs, and drive innovation. Yet, while organizations are making significant investments, most CFOs are struggling to quantify the benefits. Why is this happening? The answer is simple: they are not measuring AI ROI correctly, as traditional ROI metrics are insufficient to …
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The Truth About AI Budgets: Why 70% Goes to the Wrong Places
Artificial Intelligence (AI) has become a top priority for most businesses and organizations, with AI budgets continuing to grow steadily. Despite its immense potential, many companies aren’t seeing the outcomes they expect from their AI investments. The issue isn’t a lack of funding, it’s a matter of poor allocation. In fact, nearly 70% of AI budgets are allocated to areas …
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Why RAG and AI Agents Are a Strategic Imperative for Businesses
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dimitris dimitriadis
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September 25, 2025
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Innovate
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AI, AI Agents, Artificial Intelligence, Digital Transformation, innovation, LLMs, RAG, Retrieval-Augmented Generation, SLMs, TheFutureCats
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In recent years, companies have heavily experimented with generative AI. Many were impressed by flashy demos, but few have seen a lasting, measurable impact on their bottom line. Why is that? Most implementations remained fragmented. A chatbot here, an assistant there, without real integration with critical company data or actual business workflows. To move from hype-driven AI pilots to real …
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Why do AI pilot programs fail?
AI pilot programs fail because they are built around individual applications that don’t evolve over time. When Artificial Intelligence (AI) is limited to a single chatbot or automation, the system doesn’t “collect” experience from daily use, isn’t fed with new data, and doesn’t improve decisions in real time. Technology isn’t the problem. The approach is. AI is not a Q&A …
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Why 95% of AI Pilots Fail and What Business Leaders Should Do Instead
Artificial Intelligence (AI) has dominated investment strategies in large organizations over the past two years. Despite billions being poured into AI initiatives, a recent MIT study reveals that only 5% of AI projects move from pilot to actual production, delivering tangible, measurable results. The remaining 95% of projects fizzle out in flashy demos that don’t move the needle for business …
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The New Map of Work: Dimitris Dimitriadis at Athens Nomad Fest 2025
Borders are blurring, and AI is accelerating a shift where talent and opportunity are no longer tied to a physical address. A new geography of human potential is emerging. The question is: are you prepared to navigate it? This September, the conversation about this new reality is coming to Athens. The Athens Nomad Fest (Sept 12-19) provides the perfect backdrop, …
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How Penetron Hellas is Using AI to Rethink Its Operations
Innovation Isn’t Just for the Product Penetron Hellas is known for pushing boundaries in materials science. Its advanced technologies protect concrete in some of the most demanding construction projects. But now, the company is turning that same mindset inward. In partnership with TheFutureCats, Penetron Hellas is exploring how artificial intelligence can support its people, simplify daily tasks, and bring more …
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